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QWhy don't I get a response from my communication software? 2025-06-18 11:15:04.791

1. If the software is launched repeatedly, please open it only once.

2. Please confirm that the computer communication port is running. Also, please confirm whether the open port is a available port.

3. Please confirm that the communication cable specifications are the same as those in the specifications.

4. Please confirm that the selector switch is turned on.

5. Please confirm that the teach pendant is displaying.

6. For detailed inquiries, please click on the "Contact Us" page to leave your message or call for consultation.

QThe speed was changed using the teaching pendant, but it reverted to the original setting after the power was restarted. Why? 2025-06-18 11:14:52.460

1. If the moditied speed input value exceeds the set range, it cannot be set.

2. In addition, after the speed is set, the data needs to be written.

3. It is necessary to write to the EEPROM according to the prescribed steps (this differs by model; please refer to the instruction manual).

4. For detailed inquiries, please leave a message or call us through the "Contact Us" page.

QHow do I configure the data transfer software ? 2025-06-18 11:14:38.103

1. The model must be selected based on the robot arm model and controller model.

2. Please select from the displayed list.

3. If your model is not in the list, please specify your model code.

4. We will tell you the corresponding model.

5. For detailed inquiries, please click on the "Contact Us" page to leave a message or call for consultation.

QWhat is the machine code? 2025-06-18 11:13:51.765

1.When connecting multiple controllers, this number is used to identify which controller the command should sent to.

2. The standard code is manipulator 1 and aligner 2.

3. For detailed inquiries, please leave a message or call us through the "Contact Us" page.

QWhy is there no display after connecting the teach pendant? 2025-06-18 11:13:41.288

1. Please set the controller and confirm the status.

2. Please confirm that the R/T switch is on the T side.

3. Please disconnect the RS232C cable.

4. Please check if the teach pendant connector is disconnected.

5. Some models have interlocks; please confirm.

6. For detailed inquiries, please click on the "Contact Us" page to leave a message or call us.

QWhy is there no display on the controller after connecting the power? 2025-06-18 11:13:26.866

1. Please confirm that the power supply meets the specifications.
2. The power supply cannot be turned on when the EMG terminal is open.

3. Please confirm the interlocking and power-on procedures according to the specifications.

4. For detailed inquiries, please leave a message or call us by clicking on the "Contact Us" page.

QHow do I back up the controller data? 2025-06-18 11:13:13.962

1. Data can be saved to a computer using the built-in software (JELDATA3) and a dedicated communication cable.

2. For detailed information, please click on the "Contact Us" page to leave a message or call for consultation.

QWhen the robotic arm is fully extended and moving up and down, error 08 occurs. Why? 2025-06-18 11:12:59.173

1. When the robotic arm is extended, vertical movement is subject to preset limits.

2. Please confirm the range of motion and then adjust the vertical movement settings as needed, according to the instruction manual.

3. For detailed inquiries, please leave a message or call us by clicking on the "Contact Us" page.

QHow long is the maintenance cycle for the robotic arm? 2025-06-18 11:11:13.187

1. Recommended inspection cycle is 1 year, differinq by model.

2. Please refer to the maintenance and inspection manual provided with the Reje Automation robotic arm upon delivery.

3. For detailed inquiries, please leave a message or call us by clicking on the "Contact Us" page.

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